Southern Decadence 2017 Booking Terms and Conditions
Important Information About Making A Reservation
We now require the full name, telephone number and email address of every person staying in the room with you WHEN you make the reservation. You may add / change people later, but when you indicate that there will be 2 people in the room, you must fill in the information for the second person. If you do not, your reservation will not be complete and you will be notified by email that additional information is required. If the additional information is not received, your reservation may be cancelled.
We no longer allow you to make more than ONE reservation in your name. All reservations must have the names of the actual guests staying in the room, and be secured with the credit card of those guests. You are NOT allowed to make reservations as placeholders and put the names in later. If you make more than 1 reservation in your name, the duplicate reservations will be cancelled.
Omni Royal Orleans Hotel Policies 2017
Public Areas / Conduct Policy The hotel has instituted a zero tolerance policy on sexual activities in public hallways, public restrooms and the pool bathrooms and changing rooms. Anyone found to be engaging in any sexual activities on hotel property that is not in their hotel room will be escorted off the property immediately by security, and will be charged for the full amount of any remaining nights of their stay.
Select Guest Upgrade Policy Reservations made through Decadent Ducks at our group rates are not able to be upgraded based upon your status in the Omni Select Guest program like regular reservations. Please do not put hotel Front Desk staff or Loyalty Ambassador in the uncomfortable position of having to decline your request for an upgrade. They will not be able to give any upgrades to any member of our group. If you would like to attempt to be upgraded to a higher quality room, make a regular reservation and go through the regular Select Guest upgrade process.
Cancellation Policy The hotel relies on us to fill a certain number of rooms, and cancellations may create a vacancy that is not easy to fill. For this reason, any cancellation after August 1, will incur a cancellation fee of 1 nights room and tax if the room cannot be re-sold. This fee will be charged to your credit card on file at the time of cancellation, and refunded if the room is re-sold.
Modification Policy You may request changes to existing reservations at any time, and every attempt will be made to make the change on your behalf. Date changes are usually very easy to make, but changes to the room type are not always possible, especially as the event date gets closer. It is highly recommended that you speak with Decadent Duck Events staff in order to discuss room type changes.
No-Show Policy The hotel relies on us to fill a certain number of rooms, and by not showing up for your reservation makes it impossible for the hotel or Decadent Duck Events to sell the room. For this reason, anyone who does not arrive for their reservation will be charged for the entire reservation. One night will be charged to your credit card on file by the hotel, and the balance will be charged to your credit card on file by Decadent Duck Events.
Notice Please be sure that you are aware of the full cancellation and change policy before making your reservation - we cannot be responsible for your failure to be aware of the policies. If you have any questions, you may always reach us at our phone number above and we will assist you personally.
Southern Decadence 2017 Dates
Please be aware that the reservation system calendar starts on Monday, and ends on Sunday. Southern Decadence 2016 peak weekend is Friday, Saturday, Sunday September 1-2-3.